FREQUENTLY ASKED QUESTIONS

Sessions are 50 minutes in length.

How long you are in therapy depends on your concerns and what you want to change. Short-term therapy is considered 4 to 12 sessions and is workable for several goals. Long-term therapy is 15 or more sessions and is more appropriate for more challenging life concerns.

We use a range of therapeutic modalities, and the specific ones used are carefully tailored to your individual needs within your personalized treatment plan.

First, we will conduct an initial assessment and determine treatment plan goals. Then, we will work together collaboratively to build a relationship and work on those goals that you want to achieve. There will be skill-building, some homework, and processing of present and past concerns. We will go at a pace you are comfortable with to ease the stress in your life.

We offer virtual, phone and in-person sessions.

We require 48 hours’ notice to cancel an appointment.

When beginning therapy, weekly or biweekly appointments are scheduled initially, depending upon the concerns. Clients are seen at minimum biweekly for a few months, then switch to monthly. This will be discussed when determining your goals in therapy with your therapist.

In an emergency, please call 911 or go to the nearest hospital.

Sessions are billed according to the therapist’s years of experience. Currently, interns are billed at $80 + HST. Melissa is billed at $150 + HST an hour.

Many insurance companies provide coverage for psychotherapy. Please check with your insurance company to confirm. Several companies offer direct billing through Telus eClaims, Greenshield, or NIHB. Some offer reimbursement when the client has paid.

We have an intern program that offers reduced rates. Please book a consultation for further information.